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Software Updates

Latest Release 3.5.10 (2/15/2019)

Payroll customers on version 3.5.5 who cannot print paychecks should update to version 3.5.10 as soon as possible.

All payroll customers should update to version 3.5.6 or higher prior to printing/e-filing W-2 forms.

We recommend that customers currently using Keystone 3.x update to version 3.5.10 as soon as possible.

NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.


Year End 2018 Please check this page for updates on Keystone versions and year end.

Keystone 3.5 is here!

Please read below for updated system requirements for Keystone 3.5.

Web Browser

Keystone Dispatch 3.5 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:

Please contact your IT vendor if you need assistance with updating your web browser.

Operating System

Additionally, all computers running Keystone 3.5 must be running one of the following Microsoft operating systems:

  • Windows 7 with SP1
  • Windows 8
  • Windows 8.1 Update
  • Windows 10
    • NOTE: Windows 10 S is NOT supported. (See below)
  • Windows Server 2008
  • Windows Server 2008 R2 with SP1
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
    • NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.

Please contact your IT vendor if you need assistance with updating Windows operating systems.

InterBase

The supported versions of InterBase have not changed since Keystone 3.0 and are as follows:

  • InterBase XE with Update 5 (build 10.0.5.595)
  • InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828)
  • InterBase XE7 with Update 7 (build 12.0.7.384)

Please contact us if you need assistance with updating your InterBase version.

IT Alerts

See Keystone Hardware Requirements at GivenHansco.com

Windows Server 2016

Microsoft has released Windows Server 2016. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current release of InterBase (XE7) for Windows Server 2016. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to XE7 when planning your future rollout of Windows Server 2016.

Windows 10

Current versions of Keystone run well on Windows 10. In some cases the version of Interbase database software may need to be updated.

For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.

For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current release of InterBase (XE7) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to XE7 when planning your rollout of Windows 10.

Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.

Windows 10 S is not Compatible

Microsoft has announced a new lightweight version of Windows called 10 S. This is intended for very light weight systems that run limited applications and surf the internet. It is not compatible with Keystone. If your existing computer is running Keystone then you don't have Windows 10S so you're OK.


Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.


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