Difference between revisions of "Main Page"

From GivenHansco Keystone Help
Jump to navigation Jump to search
 
(7 intermediate revisions by the same user not shown)
Line 17: Line 17:
 
<span style="color:#ff0000">
 
<span style="color:#ff0000">
 
<b>ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.</b>
 
<b>ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.</b>
 +
</span>
 +
-->
 +
<!--
 +
<span style="color:#ff0000">
 +
<b>ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.</b>
 
</span>
 
</span>
 
-->
 
-->
Line 89: Line 94:
 
-->
 
-->
 
=Software Updates=
 
=Software Updates=
'''[[New Keystone Releases|Latest Release]] 4.7.15''' (2/6/2025)
+
'''[[New Keystone Releases|Latest Release]] 5.0.2''' (5/30/2025)
<p><span style="color:#ff0000"><b>Customers using iSolved for payroll should update to version 4.7.15 or higher before using the Keystone Import Payroll Transactions option in G/L.</b></span></p>
+
<p><span style="color:#ff0000"><b>Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.</b></span></p>
 +
<!--
 
<p><b>Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.</b></p>
 
<p><b>Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.</b></p>
 
<p><b>Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.</b></p>
 
<p><b>Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.</b></p>
<!--
 
 
<p><b>Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.</b></p>
 
<p><b>Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.</b></p>
 
<p><b>Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.</b></p>
 
<p><b>Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.</b></p>
Line 128: Line 133:
 
<p><i>Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.</i></p>
 
<p><i>Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.</i></p>
 
-->
 
-->
 +
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''
 +
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''
 +
 +
<!--
 
{|
 
{|
 
|
 
|
Line 147: Line 156:
 
:(via File or API)
 
:(via File or API)
 
|}
 
|}
 +
-->
  
 
=DOT E-Tickets via HaulHub=
 
=DOT E-Tickets via HaulHub=
Line 152: Line 162:
 
<p><span style="color:#ff0000">For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.</span></p>
 
<p><span style="color:#ff0000">For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.</span></p>
  
=Keystone 5 is coming--prepare now!=
+
=Keystone 5 is HERE!=
  
 
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.
 
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.
 
+
<!--
 
<b><i>We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.</i></b>
 
<b><i>We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.</i></b>
  
 
Please make this a priority within your organization and feel free to contact support if you have any questions.
 
Please make this a priority within your organization and feel free to contact support if you have any questions.
 +
-->
  
 
===Windows Versions===
 
===Windows Versions===
  
Keystone 5 will require a minimum of one of the following Windows versions:
+
Keystone 5 requires a minimum of one of the following Windows versions:
 
* (Server) Windows Server 2016 or higher
 
* (Server) Windows Server 2016 or higher
 
* (Desktop) Windows 11 or higher
 
* (Desktop) Windows 11 or higher
Line 178: Line 189:
 
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.
 
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.
  
Keystone 5 will require the following minimum version of InterBase:
+
Keystone 5 requires the following minimum version of InterBase:
 
* InterBase 2017 with Update 3 (build 13.3.0.328)
 
* InterBase 2017 with Update 3 (build 13.3.0.328)
  
 +
<!--
 
=Keystone 4.0=
 
=Keystone 4.0=
  
Line 209: Line 221:
 
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)
 
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)
 
<p><i>Please contact your IT vendor if you need assistance with updating Windows operating systems.</i></p>
 
<p><i>Please contact your IT vendor if you need assistance with updating Windows operating systems.</i></p>
 
+
-->
 
<!--
 
<!--
 
<p>Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. </p>
 
<p>Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. </p>
 
-->
 
-->
 +
<!--
 
<span style="color:#ff0000"><p><b>If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.</b></p></span>
 
<span style="color:#ff0000"><p><b>If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.</b></p></span>
 
+
-->
 
<!--   
 
<!--   
 
===Microsoft Edge WebView2 Runtime===
 
===Microsoft Edge WebView2 Runtime===
Line 275: Line 288:
 
<i>Please contact your IT vendor if you need assistance with updating Windows operating systems.</i>
 
<i>Please contact your IT vendor if you need assistance with updating Windows operating systems.</i>
 
-->
 
-->
 
+
<!--
 
===InterBase===
 
===InterBase===
 
The supported versions of InterBase are as follows:
 
The supported versions of InterBase are as follows:
Line 283: Line 296:
 
* InterBase 2017 with Update 3 (build 13.3.0.328)  
 
* InterBase 2017 with Update 3 (build 13.3.0.328)  
 
<i>Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.</i>
 
<i>Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.</i>
 +
-->
 
<!--
 
<!--
 
==Windows Server 2016/2019==
 
==Windows Server 2016/2019==

Latest revision as of 02:39, 31 May 2025

KeystoneBanner.gif
Contact Us
Quick Support
A/R Inventory A/P G/L P/R Quote Cash J/C Tickets Dispatch

Software Updates

Latest Release 5.0.2 (5/30/2025)

Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.

Keystone Payroll End of Life Announcement
iSolved import for G/L, C/M and J/C transactions


DOT E-Tickets via HaulHub

For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.

Keystone 5 is HERE!

Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.

Windows Versions

Keystone 5 requires a minimum of one of the following Windows versions:

  • (Server) Windows Server 2016 or higher
  • (Desktop) Windows 11 or higher

If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software. To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.

There are other reasons to keep your Windows versions up-to-date:

  • Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.
  • Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.
  • Keystone uses cloud-based services that also require these higher levels of security.

InterBase

In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.

Keystone 5 requires the following minimum version of InterBase:

  • InterBase 2017 with Update 3 (build 13.3.0.328)


HOWTOs and Best Practices

KEYSTONE Applications

Billing & Accounts Receivable

Inventory

Accounts Payable

General Ledger

Payroll

Quote System

Cash Management

Job Cost

Ticket Printing

Keystone Dispatch